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Benefits

Benefits


Visits in-person to our Shute End offices should be no longer necessary in most cases. If you are unable to resolve your query online, we are offering a telephone triage service to support you. If the advisor feels that the most efficient way of resolving your enquiry is to visit our offices, you will be offered an appointment. 

Which Benefits can I claim?

The benefits calculator on the Citizens Advice website will help you find out which benefits you can claim.

Housing Benefit

Housing Benefit

Find out how to claim Housing Benefit

Council Tax discounts

Council Tax discounts

Find out how to claim a Council Tax discount

Universal Credit

Universal Credit 

Find out about Universal Credit benefit payments

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Local support hub

Advice on issues such as welfare benefits, debt, housing, and mental health

Discretionary Housing Payments

Discretionary Housing Payments 

Find out about financial help with housing costs

Local Welfare Provision

Local Welfare Provision 

Find out how to apply for crisis and emergency payments

Change or circumstances and fraud

Change of circumstances / fraud 

Tell us about a change of circumstances or report fraud 

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