Housing and tenants change of circumstances

Tell us if your circumstances change

Tell us about any change of circumstances

To update your details online:

Then select 'Change of Circumstances Form' to submit changes to your housing application.
Remember to upload your supporting documents.

Update your details online

To update your details online:

Things you must tell us

If your circumstances change it may affect your application for housing.

You must let us know and provide support evidence where required:

If you have changed your address
If you have changed your contact telephone number
If you want to add or remove a joint tenant
If someone else moves in or out of your home
If you are pregnant or have a baby
If you are working or no longer working
If you want to change your area(s) of choice
If you want to go on the sheltered housing list
If you have changed your name
If you have a pet or no longer have a pet

What happens when you make a change

You must provide us with supported evidence of your change.

Go to 'My Documents' and follow the online instructions to upload your document(s.)

Read our guidance on how to upload documents.

For change of address – a copy of Tenancy Agreement, utility bills, official letters
If you want to add a joint tenant – a copy of full birth certificate
If you want to remove a joint tenant – a letter signed by joint tenant
If you are pregnancy – a copy of MATB1 or GP Note
If you want to add a baby – a copy of full child birth certificate and child benefit document
If you are working – a copy of wage slips or contract of employment
If you are no longer working – a copy of P45 or benefit claim
If you change your name – a copy of marriage certificate or Deed Poll document

If you do not provide the correct documentation, this will delay the processing of your application for housing. Please mark each copy with your name and address as it appears on the application form online.

Important legal information

Fines issued for false information

Section 171 of the Housing Act 1996 states it is an offence for any person, knowingly or recklessly to make a false statement or to withhold information requested, with the intention of misleading a local authority for the purpose of obtaining social housing.

This includes failure by the applicant to notify the authority of a change in circumstance whilst it is considering an application.

The offence is punishable by a fine up to Level 5 (currently £5,000.)

Your legal declaration

I understand that the information on online is available to other departments within the Council including the Anti-Fraud Team.

I understand the information provided on this online application may, if appropriate, be given to other Housing providers such as Housing Associations and other Local Authorities
I understand the information on this online application may, if appropriate, be shared with other statutory or non-statutory agencies
I declare that the details given for the purpose of this online application are correct
I declare that I/We have not withheld any information
I authorise the Council to make necessary enquiries to check information that has been given.
I have read, or had this document read to me and I understand and agree with the details
I confirm that the information I have given on this form is true and correct
I understand it is very important to let the Housing Needs Team know of any changes to circumstances as mentioned above
I understand that if I give false information you may remove my online application from the waiting list or if I have been rehoused, my landlord may take court action to evict me from the property