I am researching the usage of software for the processing of Revenues and Benefits across UK councils, and would therefore appreciate a response under the Freedom of Information Act to the following:

1. What Revenues & Benefits IT system does the council use?
iWorld

2. Is the system hosted on premise, or in the cloud?
On premise.

3. If on premise, does the council intend to move the Revenues & Benefits system to the cloud in the next 3 years?
No plans at present.

4. Is the council in a shared service scheme for Revenues & Benefits? If so with which other council(s)?
No.

5. What is the annual software charge payable to the current Revenues & Benefits system provider with regard to:
a) License fees
b) Support fees
c) Hosting fees
Revenues & Benefits Main Software Bundle: £50,723
Legislation - IB/ESA £712
8 x MKS Toolkit 9.6 Licences £810
Oracle Database Licences: £3,076
Council Tax Reduction - FINDSCHEME £650
Open Transactions - All Standard APIs £8,750
£64,721

6. When did the current contract commence?
01/07/1999.

7. When will the current contract expire?
30/06/2022.

8. Will the council re-tender for the Revenues & Benefits system when the contract expires, or in the case of an annual rolling contract, in the next 2 years?
This will be reviewed nearer the expiry date.

9. Who is responsible for Revenues & Benefits (please provide Name and Job Title)?
Andrew Kupusarevic, Interim Service Manager Revenues and Recovery.

10. How many council staff use the system on a daily basis?
175