1.
a) Do you have an in-house development/digital team?
Yes.

b) If yes, how many staff do you have? And what roles?
6 x Specialists, 5 x CRM developers and 3 system testers.

c) If yes, what was your digital staffing budget for the years 2019-20 and 2020-21?
New team formed one year ago - £650,000.

d) If no, how do you provide digital solutions across the council?
i. we don't invest in digital, .
ii. we procure digital services via IT,
iii. individual services procure a solution
iv. other - please describe
Not applicable.

2.
a) What was your IT staffing budget for the years 2019-20 and 2020-21?
£1.8m UKP.

b) What is your IT FTE headcount
FTE headcount 43

3. How much do you spend on third party digital resources (inc outsourced design and development costs and technical/platform costs)?
Zero – all in house.

4. How much did you spend on software as a direct result of the COVID-19 pandemic?
Microsoft licensing, circa £20k UKP.

5. What were your organisational savings for 2019-20 and 2020-21 a result of digital transformation (e.g. reduced headcount due to automation, savings due to giving up a contract with a supplier or other cost avoidance)?
Please refer to medium term financial plan available on the Councils website at> https://www.wokingham.gov.uk/council-and-meetings/open-data/plans-policies-and-strategies/?categoryesctl91f252ff-550d-4cfa-a838-92ef2cb5f83c=7742

6. What are your top 3 examples of user improvement/value/impact as a result of digital transformation this year? (non-monetary)
- Working from home.
- Covid data response.
- CRM redevelopment.