1. What Financial Management/ERP System does the council use?
Agresso.

2. Who is ultimately responsible for the system (name and title)?
Bob Watson, Assistant Director, Finance.

3. How many users access the system across the council?
2060.

4. Is the system hosted locally or is it a cloud solution?
Cloud solution.

5. Does the council intend to move the system to the cloud?
Not applicable.

6. When did the contract commence and when will it expire?
Started 2012, expires 31/02/2022.

7. Do you intend to evaluate alternative solutions when the contract expires?
Information not held. Considerations would be made at point of review.

8. Are you in a shared service for either ICT or Financial Management/ERP?
No.

a) If yes, what is the nature of the shared service?
b) If no, what plans do you have for shared service/partnership working?
No.

9. What is the annual software (licence and support) charge payable to the Financial Management/ERP system provider?
£110,618.

10. What was the initial capital cost of the system payable to the supplier?
We do not hold this information to answer this question. We do not have a breakdown, our records show that it was £779,974, but this includes first year support and maintenance so we no longer hold the initial capital cost of the system.

11. How are the annual charges made up (software licence/support charge, hosting charge etc.)?
Income Managers (SAAS £10,760 Support & Maintenance £7,700 Third party Support and Maintenance £4,397) Business World On (Support & Maintenance £60,429 Technical Support £25,502) Chip & Pin (1,829).