We are researching solutions that ensure equal access to safe, affordable and sustainable energy across all communities. Specifically, we are looking at ways of distributing information to households on how to reduce energy consumption. This would include things like government grants such as the Home Upgrade Grant and ECO4. Here are some of the questions that we are currently exploring, and we would greatly appreciate your input:

1. What methods do you utilise to distribute information regarding home energy efficiency (such as grants or energy saving advice)? e.g. Letters, phone calls etc;
Various methods including, website, social media messaging, direct letters and periodicals (council newsletter). Where we work with third party organisations we often permit targeted phonecalls too.

2. Do you specifically target this at low-income households, or do you distribute this to every household in your area?
Very much depends on the scheme. Low income households are targeted, specifically but we also use general communication tools to get the messaging across to all residents.
      
3. Would you be able to share any of the approximate annual costs involved in these distribution methods?
2022-2023 financial period, costs of c : £5,000 on marketing.