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Council Tax

Council Tax

Coronavirus update

We have closed our Shute End civic offices to the public as part of our efforts to reduce the spread of COVID-19.

Read our Coronavirus Announcements page  for more information.

Council Tax refund scam warning

There is a nation-wide scam advising residents, by phone or email, that they have paid too much Council Tax and are due a refund. If you receive a phone call or message about a Council Tax refund and are asked for your card or bank details, it’s a scam. Hang up the phone immediately. If you receive an email or text message, delete it. Report scam messages or emails to the police on the Action Fraud website. Contact your bank immediately if you have already given out your bank details or think someone has used your details fraudulently. If you think you are due a refund contact the Council Tax team directly.

Single Person Discount review

To find out more about our Single Person Discount review read:

View your account online and sign up for paperless billing

You can now view your Council Tax account online and opt-in for paperless billing for a fast, secure and environmentally friendly way to receive your Council Tax bills. Read the  access my account page  for more details.

In this section

Council Tax payments

Council Tax payments

Find your Council Tax band, how to pay Council Tax and what to do if you can't pay

Discounts and appeals

Discounts and appeals

Find out about Council Tax Reduction, discounts, exemptions and appeals


Change of circumstances

Tell us about a change of circumstances (e.g. if you move) 

Popular pages

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