Make a referral

Before making a referral

Consent has to be given from:

• A young person who is age 12 years and above - if consent is not given then a referral can not progress
• Parents or carers with legal responsibility of children up to 16 (for young people with special educational needs and disabilities it is up to the age of 25)

A young person age 16 and over can self-refer.

If parent or carer consent is not provided professionals should consider contacting either the setting safeguarding officer or reporting concerns to the councils child protection team.

What it means to give your consent

By consenting, parents, carers or young person are agreeing:

• To storage of relevant data on appropriate database(s)
• The transfer and sharing of information between Wokingham Borough Council, NHS, appropriate professionals where relevant to the referral
• That the referral can be discussed with professionals where relevant: i.e. case discussion or allocation meetings (i.e. Emotional Wellbeing Forum, triage), to obtain further information to best support the referral management
• That disclosures which raise a safeguarding concern will be escalated as appropriate.

How your personal data is stored

Read the Wokingham Borough Council's and Berkshire Healthcare NHS Foundation Trust privacy notices for information about how each organisation collects, uses your personal information and how long they keep it for in line with General Data Protection Regulation (GDPR):  

• Wokingham Borough Council - data protection
• Berkshire Healthcare NHS Foundation Trust - patient privacy notice

We are unable to accept urgent or emergency referrals or queries.

• Call 999 if you are concerned that there is a risk to the life of a child or young person
• Urgent or crisis support visit the Berkshire Healthcare NHS Children, Young People and Families services website.

If a disclosure is made in the referral which raises a safeguarding concern, it will be shared with the appropriate team, except in cases where it is relevant to the referral and being supported via other sources.

If the relevant consent has been given by all required parties and referral criteria met then a referral can be made.

Complete Emotional Wellbeing Hub referral form

You will receive an initial response within 5 working days, which will include a copy of the form.  

Support to complete form

If you are unable to access or complete the referral form, please contact the Emotional Wellbeing Hub or ask your child's school for support.