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Report a pothole or road damage

Report potholes and road damage

Urgent issues

If you're reporting an urgent issue that requires immediate attention call:  

  • 0118 974 6000 and select the 'highways' option 9am to 5pm Monday to Friday
  • 0800 212 111 out of Hours - Monday to Friday 5pm to 9am, weekend days and public holiday 

An urgent issue is defined as something that is very likely to present an imminent threat to life or serious injury or serious damage to property.

We aim to respond to urgent issues within 2 hours.

How we deal with pothole reports

We won't ignore any reports. However we have adopted a risk based approach to determine whether to take action and what action to take. 

The level of risk from a pothole depends on: 

  • Its depth 
  • Its surface area
  • Safety of road users 
  • Location and usage of the road

We'll ensure a robust and consistent risk based approach to deliver a safe highway network in Wokingham.

Report potholes and road damage

To report potholes and road damage you'll need:

  • The location of the pothole or road damage
  • A brief description of the problem

Click the location of the pothole on the map to report the pothole. 

Report a pothole online

To report multiple potholes you'll need to create a report for each one.

We aim to respond to non-urgent reports within 28 days.

Pothole repairs schedule

Go to the pothole repairs schedule page to see future planned repairs.

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