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Household bills

Household bills

Money to help with food, bills, energy costs and other essentials

A new round for support through the Household Support Fund will open in early April. If you've applied for or received support since October 2023, you will now be able to apply again.

The support will again help people who are struggling to pay for food, energy bills and other household essentials. 

Help with household bills

- Help with water bills

- Help with grants for energy debts

- Help with cheaper broadband

Pre-payment meters

For those on some pre-payment energy meters, the government energy support grant is not automatically applied. 

If this is the case, you will receive redeemable vouchers, sent by SMS text, email or post. These vouchers must be redeemed within three months of being sent.

We know that thousands of pounds in Energy Bill Support vouchers are yet to be claimed from the governments energy bills support scheme. Make sure you redeem the financial support you are entitled to. 

If you're vulnerable

Register for priority services with your water or gas suppliers in case services are interrupted this winter. It means you'll get extra help or priority if there are disruptions such as power cuts.

Vulnerable usually includes people who get their pension, have young children, are disabled, are pregnant or have a long-term medical condition.

Speak to someone for advice on bills

If you are struggling to pay your bills, contact One Front Door, a service led by Citizens Advice Wokingham

This could be from us or across our local voluntary sector. Use the  online referral form via the button below, or call 0808 278 7958, Monday to Friday. 

In this section


Energy Price Guarantee

No average household pays more than £2,500 until April 2023


Energy Bills Support Scheme

Automatic £400 off energy bills for households


Cost of living payment

Automatic payments to households on benefits


Disability cost of living payment

Extra payments for those on disability benefits


Pensioner cost of living payment

Help with heating bills for pensioners


0 Percent VAT on energy saving

Cheaper ways to install energy saving materials at home


Phone, TV and broadband bills

Help if you're struggling to pay them


Save on energy bills (Easy Read)

Easy Read guide on how to save money on energy bills

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