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Family and home

Family and home

Keeping warm at home

Keeping warm will help you stay healthy, especially if you’re older or are vulnerable. Here are some top tips:

- Fitting draught proofing to seal any gaps around windows and doors

- Making sure you have loft insulation. And if you have cavity walls, make sure they are insulated too

- Insulate your hot water cylinder and pipes

- Draw your curtains at dusk to help keep heat generated inside your rooms

- Make sure your radiators are not obstructed by furniture or curtains

Sustainable Warmth Grants

Residents on low incomes could get up to £25,000 of home improvements free of charge. This is through the Government's Sustainable Warmth Scheme.

Anyone who owns and lives in a property with a low energy efficiency rating could make use of measures like loft insulation, cavity wall insulation, solar panels and other improvements.

Households heated by alternative fuels such as oil heating or electric only heaters, and with an annual income of less than £30,000, could be eligible for up to £25,000 at no cost to them. 

Households with the lowest Energy Performance Certificate (EPC) rating of G, F or E and an annual income of less than £30,000 could be eligible for up to £10,000, also at no cost.

If you are interested in finding out more or want to see if you qualify, please apply through City Energy online or call 02921 680951. Or contact our energy team, which can also give advice on these grants.

In this section


Free school meals and uniform

Find out about support for children


Housing cost help and support

Support we offer if you are on low income


School and college transport

Help with getting your children to school


Council housing

How to register for council housing and renting privately


Rent payments

Find help if you can't pay for your council home


Private rent and mortgage payments

Contact Citizens Advice for independent support



Get help if you are, or at risk of becoming homeless


Free childcare

Help with free early education


Boiler efficiency

Change settings on your combi boiler to help you save money


Holiday Activity and Food programme

Free food and activities during school holidays 


Tax free childcare

Set up an account to get 20 per cent top ups on what you pay for childcare


Help to heat grant

Free or cheap home improvements to reduce your bills

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