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Coronavirus: Helpful information and resources for parents and carers

Coronavirus: Helpful information and resources for parents and carers

Information and resources


Visit our information pages for resources, online tools and support information during the coronavirus outbreak.   

Child and young people with special educational needs and/or disability (SEND)

For parents and carers who have a child with SEND please visit our information page on the Local Offer.

Childcare for keyworker children

Visit our directory for a list of Ofsted registered childcare providers who are offering childcare spaces for key workers children.

Wokingham Borough Community Response to COVID-19

If you are in need assistance with foods and medicines if you are reducing social contacts visit the Wokingham Borough Community Response to COVID-19 web page for support information.

Visit our directory for information on companies who are offering home delivery and/or click and collect services.

Support information for young people

Young people aged 11-18 years (up to 19th birthday) in Wokingham can access free online counselling and emotional well-being support through Kooth.  The service provides a safe and secure way of accessing support from qualified counsellors.

On Kooth you can:

  • Chat to Kooth's friendly counsellors
  • Read articles written by young people
  • Get support from the Kooth community    
  • Write in a daily journal

For further information and how to access this service visit the Kooth website.

Understanding your qualifications grades this summer

To find out more about how you were graded, what to do if you didn’t get the results you wanted or think something has gone wrong with your grades, visit the UK Governments website or read the Government's guide for students who are receiving their qualification results in England this summer.

Exam Results Helpline

Provides information on appeals, complaints, or what your next steps may be once you’ve received your results.

Telephone: 0800 100 900


Contact the Ofqual student support phoneline if you want to find out more about how you were graded, the autumn exams series, how to make an appeal or raise a concern about bias or discrimination.

Telephone: 0300 303 3344

COVID-19 - Young people's guides

West Berkshire CCG (Clinical Commissioning Group) have produced an information sheet called  #Coping - young people's guide (PDF document) which has information and advice for young people on how to look after their mental health and emotional wellbeing during the coronavirus outbreak. 

Visit the UK Governments website for guidance on social distancing and staying alert and safe.

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