We are starting our bus pass renewal programme, to replace our bus passes that expire on 30 September 2022.
- We will renew your bus pass automatically before 30 September 2022 - no action is required from you to renew your pass
- We will begin issuing new bus passes during August 2022
- If you haven’t received your new bus pass by 12 September, email: firstname.lastname@example.org and let us know
We currently renew our bus passes every 5 years. We previously renewed our bus passes in 2017.
- If your address has changed since you received your current bus pass, email email@example.com with details. We will need the name of all bus pass holders affected, along with your old address, and new address
Please let the concessionary travel team know, even if you have told another department within the council.
All efforts will be made to forward new passes to the correct address, if they are returned to the council, but please help us by informing us now of your new details.