Business Rates service update
We have been actively reviewing Government announcements daily so that we can continue to deliver services, while at the same time protecting you and our colleagues. The latest advice has caused us to make some changes to the way we deliver our service.
We will try to run our service as normally as possible, but there may be some delays. Staff will be working from home to prevent the illness spreading. This means that we will try to email you where possible, or there may be a delay when we post letters to you. We will work hard to make sure that documents you post to us are scanned on to our system as quickly as possible to minimise delays.
How to contact us
We will still accept calls on 0118 974 6000, but there are likely to be some interruptions to the service. You can also email us at: firstname.lastname@example.org
Business Rate relief and guidance
There have been several alterations to eligibility criteria for Rating Reliefs for 2020 to 2021 tax year, some of which were announced on 27 January 2020, followed by the Chancellor of the Exchequer in his Budget on 10 March 2020.
Along with more recent statements as a response to the COVID-19 situation:
- There will be a business rates holiday for all retail, hospitality and leisure businesses in England. You do not need to do anything. This will be applied to your next bill in April 2020
- Pub relief is being increased to £5,000
- Introduction of a nursery discount of 100 percent for business properties occupied by providers on Ofsted's Early Years Register, and used for the provision of the Early Years Foundation Stage
All these rating reliefs are subject to State Aid rules and apply to England only.
Applications now closed
Both the Small Business Grants Fund and the Retail, Hospitality and Leisure Grants Fund schemes have now closed as at 28 August 2020.
We appreciate your patience during this time
Whilst we appreciate that this is a difficult time for many businesses and hope that these measures will help, please could we ask for your patience whilst we make all the necessary changes once we have received the guidance from Ministry of Housing, Communities and Local Government (MHCLG.)
If your business continues to struggle please contact us so we can work with you to arrive at a more manageable repayment plan.