New lockdown restrictions
Until 29 March, weddings and civil partnerships are only able to take place under exceptional circumstances. For example: for an urgent marriage where one partner is seriously ill and not expected to recover or is to undergo debilitating treatment or life-changing surgery.
How Covid-19 is affecting our Register Office
Following government advice to reduce the spread of Covid-19, we have closed the Shute End civic offices to the public. Appointments for registering deaths will continue by appointment only and over the phone.
Birth registrations and birth declaration are now being carried out. Call: 0118 974 6000 (Option 3, Option 3) to make an appointment, or you can book online.
Appointments for notice of marriage or civil partnerships for ceremonies, in the next couple of months, are also continuing. These can be booked by calling 0118 974 6000 (Option 3, Option 3.) Appointments cost £35 for each person. However, if your notice is no longer valid because of Covid-19, you can request a free notice appointment.
The copy certificate printing service is still continuing. Express (next day) replacement certificate service and standard 14 day service is available. You can request a copy certificate through our online service.
Update on citizenship ceremonies
Virtual citizenship ceremonies are being held. If you have received your letter from the Home Office, please call us and we will invite you to a ceremony.
EUSS (European Union Settlement Scheme) appointments are cancelled but applicants can get help on the Gov UK website.
For further information read our how Covid-19 is affecting our services website page.
Visit us We're open, by appointment only, Monday to Friday 8.30am to 4.30pm.
The nearest parking is at Carnival Multi-Storey Car Park – RG40 2AF. Please allow at least 10 minutes to walk from there to the Register Office.
Contact us for special parking arrangements.