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Contact our Register Office

Contact our Register Office

How Coronavirus (Covid-19) is affecting our Register Office

Following government advice to reduce the spread of COVID-19 (Coronavirus), we have closed the Shute End civic offices to the public, appointments for registering deaths will continue by appointment only and over the phone.

Birth registrations are now being carried out. Call 0118 974 6000 to make an appointment.

Birth declaration appointments start again on 22 June. Call 0118 974 6000 for more information.

The copy certificate printing service is still continuing. Express (next day) replacement certificate service and standard 14 day service is available.

Cancelled or suspended

Weddings and civil partnerships at the Register Office are suspended until further notice. We are getting in touch with all current bookings to arrange for alternative dates or to put them on hold until the situation improves. 

Appointments for notice of marriage or civil partnerships are suspended, unless you have a confirmed wedding ceremony in July. Call 0118 974 6000 for more information.

Citizenship ceremonies are also cancelled until further notice. The current 3 month time limit on attending a ceremony has just been extended to 6 months.  

EUSS (European Union Settlement Scheme) appointments are cancelled but applicants can get help on the Gov UK website.   

For further information read our how coronavirus (Covid-19) is affecting our services website page. 

Contact us


Visit us

 We're open, by appointment only, Monday to Friday 8.30am to 4.30pm. We close at 12 noon on the first and third Wednesday of each month.

Where we are

Register Office 
Shute End  
RG40 1BN

Nearest parking is Carnival Multi-Storey Car Park – RG40 2AF. Please allow at least 10 minutes to walk from there to the Register Office.

Contact us for special parking arrangements.

Emergencies out of office hours

If you are seriously ill and wish to marry or for registrations required for 24 hour burial phone 0800 212 111.

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