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Contact our Register Office

Contact our Register Office

How Coronavirus (Covid-19) is affecting our Register Office

Following government advice to reduce the spread of COVID-19 (Coronavirus), we have closed the Shute End civic offices to the public, appointments for registering deaths will continue by appointment only and over the phone.

Birth registrations and birth declaration are now being carried out. Call 0118 974 6000 or to make an appointment or book online.

The copy certificate printing service is still continuing. Express (next day) replacement certificate service and standard 14 day service is available.

Update on weddings and civil partnerships

Weddings and civil partnerships have re-commenced but only by following strict guidelines issued by the government. The ceremony is a basic one and will be limited to just a few guests. Contact us for further information.

Appointments for notice of marriage or civil partnerships have also started again. These can be booked by callin0118 974 6000. Appointments cost £35 for each person. However, if your notice is no longer valid because of Covid-19, you can request a free notice appointment.

Update on citizenship ceremonies

Citizenship ceremonies are now being held again and we will contact you as soon as we are able to invite you to a ceremony.

EUSS (European Union Settlement Scheme) appointments are cancelled but applicants can get help on the Gov UK website.   

For further information read our how coronavirus (Covid-19) is affecting our services website page. 

Contact us


Visit us

 We're open, by appointment only, Monday to Friday 8.30am to 4.30pm. We close at 12 noon on the first and third Wednesday of each month.

Where we are

Register Office 
Shute End  
RG40 1BN

Nearest parking is Carnival Multi-Storey Car Park – RG40 2AF. Please allow at least 10 minutes to walk from there to the Register Office.

Contact us for special parking arrangements.


Emergencies out of office hours

If you are seriously ill and wish to marry or for registrations required for 24 hour burial phone 0800 212 111.

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