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First, you will need to check whether you need to apply for Universal Credit or Housing Benefit for help towards your rent.
If you receive Housing Benefit, or the housing cost element of Universal Credit, and you are struggling to pay your rent you can also ask us to consider giving you extra help, known as discretionary housing payments.
Read the sections below to find out which one you need to apply for.
You will need to apply for Universal Credit for financial help towards your rent if:
If you apply/have applied for Universal Credit and would like help towards your Council Tax bill, you will need to apply to us for local Council Tax Reduction - this in addition to your application for Universal Credit. Details of how to apply can be found below.
Read our Universal Credit page for more details about Universal Credit.
Visit the Gov.uk website to apply for Universal Credit, for help towards your rent - remember you can also apply for help towards your Council Tax bill, which is explained below.
You will need to apply to us for Housing Benefit for financial help towards your rent if:
You can apply for help towards your Council Tax bill (local Council Tax Reduction) at the same time as you apply for Housing Benefit within the same online form. Apply for Housing Benefit and local Council Tax Reduction.
If you already receive help towards your rent (through Housing Benefit or Universal Credit), you can also apply to us for help towards the cost of your Council Tax bill (local Council Tax Reduction).
If you already receive help towards the cost of your Council Tax bill (local Council Tax Reduction, you can still apply for help towards your rent, if 1 of the 4 conditions above apply.
Supported accommodation is where the body/person providing the accommodation is also providing the claimant with care, support or supervision and can be provided by:
If you are one of the following you can choose to have your benefit paid directly to your landlord:
There is no set figure for Housing Benefit. The amount you receive will be calculated based on the following:
To find out how much benefit you may be entitled to, visit the Gov.uk website for guidance figures.
To claim Council Tax Reduction, fill in an application form and send it back to us. You can do this in several ways:
As well as the form, send some supporting documents for your claim. Enclose the following (original) documents with your claim form:
All documents must be originals. Photocopies won't be accepted and may delay your claim.
If you haven't got all the proof we ask for to support your claim, send what you can with the form straight away. You need to send us the rest within 1 calendar month. We will write to you to confirm if any other information is needed.
The amount of Council Tax Reduction you receive will be calculated based on the following:
Council Tax Reduction is normally paid from the Monday after your claim is received at our offices.