What is an overpayment?
An overpayment is an amount of benefit you've been paid, but are not entitled to.
Overpayments usually happen following a change, and where we have not been notified in time to revise your benefit entitlement. For example, if your income has increased.
If you have a change in your circumstances, it's important to let us know straight away.
What happens if I have an overpayment of Council Tax Reduction?
We will send you a new Council Tax bill which will include the overpaid Benefit or Reduction. We will let you know the cost of the new instalments.
What if I disagree with the overpayment?
If you disagree with the overpayment you can
- Contact us and ask us to look at the decision again, or
- Appeal against the decision