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Flooding - ditches, drainage and gullies

Report flooding

To report flooding, or overflowing ditches and gullies contact Wokingham Direct:

 

Blocked drains or sewers

  • If the pipe blocked serves only your property it is your responsibility as owner or occupier to clear the blockage

  • If the pipe blocked serves your property and some of your neighbours it is a sewer

  • If your property was connected to a sewer with at least one other property before 1937 the sewer is the responsibility of Thames Water

  • If the properties were built after 1937 then it will be classed as a private sewer unless it has since been adopted by Thames Water and is the responsibility of you and your neighbours who drain into the sewer above the point of the blockage to clear it

 

To check if Thames Water can fix the problem or if they have adopted your sewer phone their helpline 0845 9200 800. This line is open 24 hours a day 7 days a week.

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Drainage systems and private sewers fact sheet
Drainage systems and private sewers fact sheet - [147 KB] Drainage systems and private sewers fact sheet with frequently asked questions PDF