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Safety advice

Daily actions

  • Before opening the front door make sure that your back door and windows are locked
  • Use your door-chain or door-bar when answering the door
  • Ask to see the caller's identity card and check it carefully
  • Don't let the callers put pressure on you to let them in
  • Ensure strangers are not left alone in your home
  • If you are suspicious - ring the police on 999
 

If you are unsure

  • If unsure after seeing an ID card, ask the caller to wait outside whilst you call the company to check their identity - do not use the number provided by the caller, check the phone book or a bill
  • Whilst phoning to check an identity lock the door until you are totally sure - anyone genuine will not mind you doing this
  • If you are interested in the products/services being offered but are concerned about your safety, ask them to return at an agreed day and time when you have someone with you

Home adaptions

  • Install a peephole: it has to be fixed at a suitable height for your eyes, and appropriate for the thickness of your door
  • Consider installing an intercom: when your visitors arrive they push the bell as usual which rings a telephone near your front door, when you pick up your visitor can speak directly to you using the audio speaker attached to the front door
  • Make sure that outside light is sufficient for you to see callers

Online services

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Doorstep safety

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Contacts

0118 974 6772
wokinghamdirect@
wokingham.gov.uk

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