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Complaints Policy

Attached below are two complaints policies that schools can adopt or amend accordingly.

Related Documents

Habitual or Vexatious complainants policy V5 Nov 11 [doc / 44KB] This policy applies to all complainants, and identifies situations where a complainant, either individually or as part of a group, or a group of complainants, might be considered to be 'habitual or vexatious' and ways of responding to these situations.

Draft complaints Policy New final 8 Nov 2011 [doc / 105KB] MODEL COMPLAINTS POLICY – WOKINGHAM SCHOOLS. Not applicable to Academies or Free Schools