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Report problems with traffic lights

Report problems with traffic lights

Urgent issues

If the traffic lights are completely off or stuck permanently on one colour call 0118 974 6000 and select the 'highways' option.

We aim to repair urgent faults within 2 hours.

Permanent traffic lights

To report problems you'll need:

  • The location of the traffic lights
  • A brief description of the problem

Click the location of the faulty traffic light on the map.

Report faulty traffic lights



We aim to repair non urgent faults within 28 days.

To report multiple faults you'll need to create a report for each one.

Temporary traffic lights

We treat temporary traffic lights which aren't working correctly as an urgent issue.

Call us on 0118 974 6000.

We aim to repair urgent faults within 2 hours.

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