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Report flooding and problems with drainage

Report flooding and problems with drainage

Urgent issues

If you're reporting an urgent issue that requires immediate attention call  0118 974 6000 and select the 'highways' option. 

An urgent issue is defined as something that is very likely to present an imminent threat to life or serious injury, or serious damage to property.

We aim to respond to urgent issues within 2 hours.

Non-urgent issues

You can report: 

  • Incidents of flooding
  • Issues with drainage gulleys

To report problems you'll need:

  • The location of the problem
  • A brief description

Click the location of the problem on the map in the link below.

Report flooding or drainage problems

 


We aim to repair faults within 28 days.

To report multiple faults you'll need to create a report for each one.

Problems with manhole covers

Go to the report issues with manhole covers page.

Water leaks

Most water leaks are dealt with by the water company. 

Find the supplier by searching on the Water.org.uk website.

Flooding and drainage advice

See the flooding and drainage advice page to find:

  • Up to date flood warnings
  • How to prepare for a flood advice
  • Sandbag advice
  • Permission to work near water
  • Local flood risk management strategy
  • Flood investigations
  • Sustainable drainage systems (SuDS) strategy
  • Useful websites

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