Help To Live Independently
Wokingham Borough Council provides housing related support to a wide range of vulnerable adults via a grant funded programme called Supporting People. A variety of organisations provide support to help vulnerable adults live as independently as possible.
People may be considered vulnerable adults for a variety of reasons, such as:-
- Being older
- Having a learning disability
- Suffering from mental health problems
- Having physical disabilities
- Fleeing from Domestic violence
- Being a young adult
- Misusing substances
- Having a risk of offending
What Help Is Available?
Supporting People services help you do things for yourself rather than have them done for you.
The services you might receive include:-
- Help setting up your own home and learning how to look after it
- Managing debts, budgeting and applying for benefits
- Help and support to move on to accommodation with less support
- Gaining access to other services
- Help with organising your shopping and cleaning
- An emergency alarm allowing you to call for help
The aim of these services is to help you to live as independently as possible. Support may be delivered to you in your own home or you may live in a sheltered housing scheme, supported accommodation or a refuge where support is provided as part of the service.
Supporting People does not cover all areas of assistance. It cannot fund the delivery of personal care, healthcare and medication, preparing meals, shopping or cooking on a regular basis, specialist counselling or treatment, and Childcare. However it can help you to access these types of services.
How much do services cost?
Some services are free to access for everyone, which are those that are required for less than 2 years. Typically there is a charge for services needed for a longer period of time, however if you are in receipt of Housing Benefit or you are entitled to financial help because of a council financial assessment, the support charge will be paid for you by the council.
How do I find out more about the services available?
If you think you need a Supporting People service you should talk to your housing officer, social care assessor or health care professional. If you already know the service you require you can contact the organisation directly and find out if they can help you. Alternatively you can contact the Supporting People team directly on 0118 974 6867.
The details of all Supporting People services in Wokingham can be found on the internet using the following link:
How can I be sure I will get a good service?
All services are required to meet quality and performance standards set out by the Government and Wokingham Borough Council and are reviewed annually. Please speak to your provider if you would like to see a copy of the most recent report. If you are unhappy with the quality of support that you are receiving from your support workers, please try and speak with your support worker or their manager.
If, after speaking with them, you are still unhappy, or you do not feel comfortable speaking with them, you can call and speak to someone from our Supporting People Team by calling 0118 974 6867.
Select the attachments below to access publications about Supporting People.
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