If you do not pay your rent on time you will receive a reminder letter from us. If you receive a letter from us contact us as soon as possible even if you think your payments are up to date.
What happens if I cannot pay the rent?
If you cannot pay your rent see our rent arrears website page for advice about what to do. We will do all we can to help you if you are having genuine difficulties and discuss the best way to clear the debt.
If you do not pay your rent we will write to you and then, if you do not contact us to explain why you have not paid, we will visit your home.
If you continue to owe rent without making an arrangement to pay it off:
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You will be served with a Notice Seeking Possession - a warning that, unless you pay your arrears in full or put in place an instalment plan, we will take court action to recover the debt.
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After 4 weeks the Notice Seeking Possession will expire and then we will then seek to recover possession of your home.
If you cannot pay off what you owe, contact your Rents Officer immediately - see our rent arrears website page to find out how.
If the rent is still not paid
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We will take you to Court and ask the Court to order that you pay using a Possession Order on condition that you pay your rent plus an amount towards clearing the arrears.
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In certain cases we will ask for an outright possession order requiring you to leave your home.
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We also ask the Court to make an order for our costs, usually in the region of £150.00.
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Finally if you do not follow the Court’s instructions, we will formally apply to the Court to evict you.
At this stage you will have the right to appeal. This appeal must be made to:
Court Office
Reading County Court
Friar Street
Reading
Tel: 0118 987 0500