You will be able to find out about how well we serve tenants of Council Housing. You will be able to look at our performance indicators, service standards and also find out how we do in the latest satisfaction surveys.
Service Standards - what you can expect when you contact us.
Performance Indicators - the numbers, facts and figures that tell you how well we are doing in serving our customers.
Satisfaction surveys - ways of measuring how well tenants, leaseholders and others stakeholders think we are doing.
You can also contact the Tenant Services Authority and the Audit Commission to find out how outside bodies measure performance as well as other social landlords.
Want to have your say on housing issues? You can become involved in a number of different ways and can go to the Tenants' Involvement pages to find out more.
