Services for deaf and hard of hearing

The Deaf Services Team provides social care services to deaf, deafened and hard of hearing children and adults living in Berkshire, under an agreement with 4 Berkshire Unitary Authorities, these being Bracknell, Reading, Royal Borough of Windsor and Maidenhead and Wokingham.

We may be able to provide specialist services in addition to those, which your local Social Services Department can provide.

We have a range of leaflets offering information about interpreters, equipment, registration and more. Contact us to find out more.

What we do

We provide services to deaf, deafened and hard of hearing adults, young people, children and their families of all ages. 

This also includes those who, in addition to their hearing impairment, may also have a physical disability, mental health, learning disability or be elderly.  We aim to provide the right help and advice for each person, as each individual has different needs.

The Team consists of specialist workers who can communicate in a variety of ways and are able to use sign language - BSL/SSE.

Services provided by The Deaf Services Team include:

Support from a social worker:  

• Advice, guidance and assistance on a wide range of issues, leading to independent living
• Information about essential equipment to assist daily living in the home
• Information on deaf issues
• Information on deaf clubs and where to meet other people

Contact us

A Duty Officer is available every Monday, Wednesday and Friday between 9am and 1pm. You can telephone, fax, minicom or call in person to the office at these times.

At other times, staff are available to take messages, which will then be passed onto the Duty Officer at the next session.

There is an answerphone facility when there is no-one available to deal with your enquiry. Our contact details are as follows: 

Emergency contact

If the office is closed and you need to contact us in an emergency, the Emergency Duty Team telephone numbers are: