Council services
Hearing Loops
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We have installed a number of aids to communication - hearing loops - throughout our offices. The aim is to improve communication facilities for those who are hard of hearing. The use of a hearing loop system may be considered a reasonable adjustment for staff to make when meeting the needs of deaf or hard of hearing staff and visitors.
Permanent loops
These are permanently wired systems. If they are being used in meetings or seminars they may need to be booked in advance to ensure the right equipment is in place. Those located at reception desks are permanently switched on.
The table below shows the location of hearing loops in our buildings:
| Building Name | Location |
| Shute End | Council Chamber Committee Room 1 Payments counter - in reception |
| Public Libraries | All library reception desks |
| Youth and Community Centres | All centres |
| Wellington House | Reception counter |
| Lytham Court | Reception counter |
| Professional Development Centre | Main hall |
Temporary loops
These are used in 1 to 1 meetings. They are hand-held and can easily be moved into a small interview room or office to help further reduce background noise. The table below shows the location of temporary loops in our buildings:
| Building name | Location |
| Shute End | Main reception desk Planning/Building Control reception Benefits section reception desk |
Wellington House | Available at reception for meeting rooms |
| Lytham Court | Available at reception for meeting rooms |
| Waterford House | Available at reception for meeting rooms |
Portable loops
The Deaf Services Team at Lytham Court have a portable loop system available. This system is useful for larger groups using rooms that don't have a permanent loop already fitted.
Contact us
For further information on the portable loop or to book it contact the Deaf Services Team:
| Information | Contact |
| Address: | Deaf Services Team Wokingham Borough Council Lytham Court Lytham Road Woodley Reading Berkshire RG5 3PQ |
| Telephone: | 0118 944 5421 |
| Fax: | 0118 927 2223 |
| Minicom: | 0118 927 2202 |
| Email: | deafservices@wokingham.gov.uk |
If you experience problems using a loop system or if you are a visitor requiring a loop facility which is either not present or not working contact our Access Officer.
