Wokingham Borough Council recognises that not every resident in the borough buys a local newspaper or listens to local radio stations.
We welcome feedback on any of the ways we communicate with you, why not drop us a message via any of the social network sites or email us.
Email
The Council is exploring the use of specifically targeted emails to keep in touch with residents on a whole host of Council services including recycling, arts and culture, libraries, youth services to name just a few.
Register for this service online.
Facebook
Had your photo taken at one of our events or want to know what the Wokingham Borough Mayor looks like? Well via the WBC Facebook page we not only give you the latest information and news from the Council we also upload lots of photographs from Royal visits to library events and everything in between.
Looking Local App
Do you have Sky, Virgin Media or a Nintendo Wii? If so, why not check out the Wokingham Borough Looking Local service to access local information by simply using your television remote control?
Touch-screen information kiosks are also available in Lower Earley and Woodley libraries and Civic Offices in Wokingham for those customers without access to the internet or who prefer a simpler way of accessing Council services.
SMS (Text) Alerts
Often in an emergency getting in touch with residents can be difficult, not everyone can access the website, Facebook, etc. constantly throughout the day.
Wokingham Borough Council now offers residents with a mobile phone, text alerts. SMS alerts are usually only used if a serious message needs communicating, such as extreme weather or large scale traffic accident.
Residents can also register for the Dog and Bone text service. The text alerts dog walkers when a dog has been reported as missing within the borough.
Twitter
By following the Council’s Twitter page you can keep up-to-date and be the first to know the latest information from Wokingham Borough Council including road closures, emergencies, events across the Borough and much, much more!
Web Chat
Customers can chat electronically to an advisor. 'Web Chat', as it's also known, has proven very popular amongst Wokingham Borough residents and is particularly helpful to customers with a hearing disability, but who wish to discuss their enquiry with a customer service advisor.
YouTube
Sometimes words and photos aren’t enough! We have recently launched the Wokingham Borough Council YouTube page where we upload videos from many of our events with interviews and footage.