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General Satisfaction Survey results

In September 2006 we sent out a questionnaire to 5,000 households across the Borough. This questionnaire looked at a number of services provided by the Council, such as waste and recycling facilities, public transport and overall satisfaction with the Council.

The report below provides a summary of the results, and comparisons with the General Satisfaction Survey from 2003 - 2004 where applicable. It is anticipated that these results will allow the Council to make improvements to services where required and increase customer satisfaction in future years.
 
If you have any questions about the survey or the attached report, please contact Consultation Officer Linda Spencer at linda.spencer@wokingham.gov.uk or call 0118 974 6055.

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General Satisfaction Survey Report PDF  (200 KB)
 
Wokingham Borough Council, Civic Offices, Shute End, Wokingham, RG40 1BN.   
Telephone: (0118) 974 6000    Minicom: (0118) 974 6991    Email: wokinghambc@wokingham.gov.uk