Adapted services for customers with special needs
We can be contacted through the following adapted services:
- Minicom - call 0118 974 6991
We aim to be as flexible as possible in order to assist all our customers. For example it may be more convenient for us to visit you at home rather than for you to travel to our offices.
Complaints for customers with special needs
Information about our complaints procedure is also available as an information video in British Sign Language or an audio tape.
To request the information video contact 0118 974 6800.