Anti-social behaviour help

The anti-social behaviour case review, previously known as the Community Trigger, is a process which allows victims and communities to ask the Community Safety Partnership to review their responses to reports of anti-social behaviour.

The anti-social case review is designed to make sure we work together to try and resolve reports about anti-social behaviour. We will do this by talking about the problem, sharing information and using our resources to try and reach an agreeable outcome.

The case review helps to make sure that no one affected by anti-social behaviour feels unheard. It will also make sure that we do everything we can to solve the problem.

Requesting an anti-social behaviour case review

A case review can be requested when:

• 3 reports have been made to either the council, police or registered housing provider about the same issue in the last 6 months and no action has been taken
• 5 individuals have separately reported the same issue in the last 6 months and no action has been taken

An anti-social behaviour case review cannot be requested for general acts of crime, including hate crime, and does not replace the complaints procedures of individual organisations. The process is outlined in the document below:

Fill in the anti-social behaviour case review form

Use the relevant application form below.

If 3 reports have been made to either the council, police or registered housing provider about the same issue in the last 6 months and no action has been taken use:

If 5 individuals have separately reported the same issue in the last 6 months and no action has been taken, use form B:

Data on Community Trigger activations

Wokingham Borough Council is required by law to publish data related to the number of Community Right to Reviews requested in a financial year, April to March.

2022 - 2023

• Number of applications for community trigger received: 2
• Number of times the threshold for review was not met: 1 - vehicle/people noise.
• Number of case reviews carried out: 1  
• Number of case reviews that resulted in recommendations being made: 2

Cases that resulted in recommendations were discussed at the Anti-Social Behaviour multi agency 6 weekly panel meeting.