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Ask for family support

Ask for family support

Getting help and advice from us

If you need help with the below issues, you can contact us for help and advice. A duty worker will talk to you and advise you of what will happen next.

If you are worried about a child or young person you should tell us immediately. Children and their parents may need urgent help.

Who to contact


Call 999 in an emergency if you believe a child is in immediate danger

If your family are experiencing difficulties, or feel you might need some extra support we may be able to help you. A worker can talk to you to see what kind of help you and your family might need.

Sometimes someone who works with you and your family if might think you might need some extra help. This could be a GP, teacher or health visitor. If they do, they will talk to you first so you're aware of what's going on.

How does it work?

  • A worker will ask your family some questions to find out what sort of help and support you might need
  • We will then agree together what needs to be done to ensure that the right sort of help is put in place for you and your family

You can call 0118 908 8002or email triage@wokingham.gov.ukto speak to someone. 

If your child has a disability go to our assessments for children with a disability page.

If you think your child needs extra support with education, go to our special educational needs pages.

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