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Overpayment of Council Tax Reduction Benefit

Overpayment

What is an overpayment?

An overpayment is an amount of benefit you've been paid, but are not entitled to.

Overpayments usually happen following a change, and where we have not been notified in time to revise your benefit entitlement. For example, if your income has increased.

If you have a change in your circumstances, it's important to let us know straight away. 

What happens if I have an overpayment of Council Tax Reduction?

We will send you a new Council Tax bill which will include the overpaid Benefit or Reduction. We will let you know the cost of the new instalments.

What if I disagree with the overpayment?

If you disagree with the overpayment you can

  • Contact us and ask us to look at the decision again, or
  • Appeal against the decision
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